Abstract

This article proposes a pedagogical framework for the integration of communication tools into a SPOC-based (Small Private Online Course) training model. Grounded in educational theory and empirical research, the study explores how a scenario-based architecture can enhance learner engagement, interactivity, and knowledge acquisition in digital learning environments. The model integrates four key communication tools: wiki, forum, chat, and video conferencing, strategically distributed across modular systems and aligned with the phases of learning. By combining pedagogical design principles with technological affordances, this research aims to contribute to the current discourse on the effectiveness and accessibility of online education, particularly in higher education.